-
Notifications
You must be signed in to change notification settings - Fork 0
LibCal Overview 2024
Michele Mizejewski edited this page Nov 1, 2024
·
3 revisions
Product page from Springshare describes all the features of LibCal
- event calendar and attendee management
- appointment scheduler
- building and department hours
- lending equipment
- booking spaces or seats
Are there any new features we should consider using?
The staff interface is extremely complicated and not intuitive. Springshare offers extensive documentation, but it is not always easy to find things. We can also open a ticket at [email protected], and they are pretty responsive.
- Individual staff members enter own events here
- Sometimes they consult with Jessica, especially if there is a related news post?
- Standardization is lacking and process might be easier with template and/or content guidelines
- What are the pain points for staff?
- User view needs improvement in many ways: accessibility, use of categories, calendar view and filtering, use of images, display on kiosk, etc.
- In addition to going to News and Events > Events and Classes, user will also see upcoming events integrated into various pages based on their category (example)
- Several experts across the library use this to allow users to book consultations (example)
- Individuals set up their availability, then UX Team integrates a consultation button for them
- Standardization is lacking and process might be easier with template and/or content guidelines?
- What are the pain points for staff?
- How is the flow for users including confirmations, cancellations, etc.?
- Makers Lab and Sean McClelland primarily use this (example)
- Does it need improvements in the way the information is presented?
- What are the pain points for staff?
- How is the flow for users including confirmations, cancellations, etc.?
- Not sure who owns and maintains this information, probably Access Services
- There are several reservable spaces at Parnassus (some examples)
- Should this be used at other library locations?
- Standardization is lacking and user-facing information could be better
- What are the pain points for staff?
- How is the flow for users including confirmations, cancellations, etc.?
- All hours and exceptions managed within LibCal, and they are automatically pulled into various places on library.ucsf.edu (example)
- Managed by Access Services (Aira and Micquel?)
- What are the pain points for staff?
- Go to User Experience Team Documentation and search for libcal, you will see several articles
- 2020 events tips compiled by Joanna on the Confluence wiki (may be outdated)
- Calendar/LibCal review documents that Anna put together
- running meeting notes for a Micquel/Jessica/Anna meeting on data collection but LibCal is a focus, especially in November
- Word doc with staff feedback about the workshop registration and equipment reservation form fields
Still have questions? Contact the Library User Experience Team.