US Digital Services Playbook Play 7

#Play 7: Bring in Experienced Teams We need talented people working in government who have experience creating modern digital services. This includes bringing in seasoned product managers, engineers, and designers. When outside help is needed, our teams should work with contracting officers who understand how to evaluate third-party technical competency so our teams can be paired with contractors who are good at both building and delivering effective digital services. The makeup and experience requirements of the team will vary depending on the scope of the project.

##Checklist

• 1. Member(s) of the team have experience building popular, high-traffic digital services

KPMG has developed high traffic digital services such as halowaypoint.com and gearsofwar.com for Microsoft.

• 2. Member(s) of the team have experience designing mobile and web applications

KPMG has designed and developed 680 Digital experiences across mobile and web applications. The design and technical team members on this project have been working with KPMG Digital for over 5 years each and have extensive backgrounds in their respective fields

• 3. Member(s) of the team have experience using automated testing frameworks

Members of the team are experienced using the testing tools employed for this prototype (e.g. Karma, Protractor, ESlint, and Istanbul).

• 4. Member(s) of the team have experience with modern development and operations (DevOps) techniques like continuous integration and continuous deployment

Members of the team are experienced using the DevOps tools employed for this prototype (e.g. Jenkins and Docker).

• 5. Member(s) of the team have experience securing digital services

Members of the team have previous experience securing digital services using OWASP leading practices and a variety of security testing tools and techniques.

• 6. A Federal contracting officer is on the internal team if a third party will be used for development work

Not applicable for this prototype.

• 7. A Federal budget officer is on the internal team or is a partner

Not applicable for this prototype.

• 8. The appropriate privacy, civil liberties, and/or legal advisor for the department or agency is a partner

Not applicable for this prototype.

##Key Questions No Questions.

#US Digital Services Playbook

1. Play 1 Understand what people need
2. Play 2 Address the whole experience, from start to finish
3. Play 3 Make it simple and intuitive
4. Play 4 Build the service using agile and iterative practices
5. Play 5 Structure budgets and contracts to support delivery
6. Play 6 Assign one leader and hold that person accountable
7. Play 7 Bring in experienced teams
8. Play 8 Choose a modern technology stack
9. Play 9 Deploy in flexible hosting environment
10. Play 10 Automate testing and deployments
11. Play 11 Manage security and privacy through reusable processes
12. Play 12 Use data to drive decisions
13. Play 13 Default to open