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ts-subscription-cos-createfails.md

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copyright lastupdated keywords subcollection content-type
years
2021
2021-09-01
troubleshooting for code engine subscriptions, subscriptions, tips for subscriptions, ping, object storage
codeengine
troubleshoot

{:DomainName: data-hd-keyref="APPDomain"} {:DomainName: data-hd-keyref="DomainName"} {:android: data-hd-operatingsystem="android"} {:api: .ph data-hd-interface='api'} {:apikey: data-credential-placeholder='apikey'} {:app_key: data-hd-keyref="app_key"} {:app_name: data-hd-keyref="app_name"} {:app_secret: data-hd-keyref="app_secret"} {:app_url: data-hd-keyref="app_url"} {:audio: .audio} {:authenticated-content: .authenticated-content} {:beta: .beta} {:c#: .ph data-hd-programlang='c#'} {:c#: data-hd-programlang="c#"} {:cli: .ph data-hd-interface='cli'} {:codeblock: .codeblock} {:curl: #curl .ph data-hd-programlang='curl'} {:curl: .ph data-hd-programlang='curl'} {:deprecated: .deprecated} {:dotnet-standard: .ph data-hd-programlang='dotnet-standard'} {:download: .download} {:external: .external target="_blank"} {:external: target="_blank" .external} {:faq: data-hd-content-type='faq'} {:fuzzybunny: .ph data-hd-programlang='fuzzybunny'} {:generic: data-hd-operatingsystem="generic"} {:generic: data-hd-programlang="generic"} {:gif: data-image-type='gif'} {:go: .ph data-hd-programlang='go'} {:help: data-hd-content-type='help'} {:hide-dashboard: .hide-dashboard} {:hide-in-docs: .hide-in-docs} {:important: .important} {:ios: data-hd-operatingsystem="ios"} {:java: #java .ph data-hd-programlang='java'} {:java: .ph data-hd-programlang='java'} {:java: data-hd-programlang="java"} {:javascript: .ph data-hd-programlang='javascript'} {:javascript: data-hd-programlang="javascript"} {:middle: .ph data-hd-position='middle'} {:navgroup: .navgroup} {:new_window: target="_blank"} {:node: .ph data-hd-programlang='node'} {:note: .note} {:objectc: .ph data-hd-programlang='Objective C'} {:objectc: data-hd-programlang="objectc"} {:org_name: data-hd-keyref="org_name"} {:php: .ph data-hd-programlang='PHP'} {:php: data-hd-programlang="php"} {:pre: .pre} {:preview: .preview} {:python: .ph data-hd-programlang='python'} {:python: data-hd-programlang="python"} {:release-note: data-hd-content-type='release-note'} {:right: .ph data-hd-position='right'} {:route: data-hd-keyref="route"} {:row-headers: .row-headers} {:ruby: .ph data-hd-programlang='ruby'} {:ruby: data-hd-programlang="ruby"} {:runtime: architecture="runtime"} {:runtimeIcon: .runtimeIcon} {:runtimeIconList: .runtimeIconList} {:runtimeLink: .runtimeLink} {:runtimeTitle: .runtimeTitle} {:screen: .screen} {:script: data-hd-video='script'} {:service: architecture="service"} {:service_instance_name: data-hd-keyref="service_instance_name"} {:service_name: data-hd-keyref="service_name"} {:shortdesc: .shortdesc} {:space_name: data-hd-keyref="space_name"} {:step: data-tutorial-type='step'} {:step: data-tutorial-type='step'} {:subsection: outputclass="subsection"} {:support: data-reuse='support'} {:swift: #swift .ph data-hd-programlang='swift'} {:swift: .ph data-hd-programlang='swift'} {:swift: data-hd-programlang="swift"} {:table: .aria-labeledby="caption"} {:term: .term} {:terraform: .ph data-hd-interface='terraform'} {:tip: .tip} {:tooling-url: data-tooling-url-placeholder='tooling-url'} {:topicgroup: .topicgroup} {:troubleshoot: data-hd-content-type='troubleshoot'} {:tsCauses: .tsCauses} {:tsResolve: .tsResolve} {:tsSymptoms: .tsSymptoms} {:tutorial: data-hd-content-type='tutorial'} {:ui: .ph data-hd-interface='ui'} {:unity: .ph data-hd-programlang='unity'} {:url: data-credential-placeholder='url'} {:user_ID: data-hd-keyref="user_ID"} {:vbnet: .ph data-hd-programlang='vb.net'} {:video: .video}

Why is my subscription cos create command failing?

{: #ts-cossub-create} {: troubleshoot}

You cannot create an {{site.data.keyword.cos_full_notm}} subscription through the CLI by using the ibmcloud ce subscription cos create command and you receive an error that mentions failed in the message. {: tsSymptoms}

If you cannot create an {{site.data.keyword.cos_short}} subscription, determine whether one of the following cases is true, {: tsCauses}

  1. The name of your subscription is not unique within the project. 

  2. The application or job reference doesn't exist. An error with text similar to the following message appears: Failed to retrieve the application. View available applications by running ibmcloud ce app list.

  3. A timeout occurs. Error message mentions Getting COS event subscription status timed out

Try one of these solutions. {: tsResolve}

  1. Run the ibmcloud ce sub cos list command to list all defined {{site.data.keyword.cos_short}} subscriptions and check whether a subscription with the same name exists. If a subscription with the same name exists, run the ibmcloud ce sub cos delete --name SUB_NAME to delete the old subscription. The name of the subscription must be unique within your project.

  2. Run ibmcloud ce app list or ibmcloud ce job list to make sure that your destination app or job exists. If the app or job doesn't exist, create the application with the ibmcloud ce app create command or create the job with the ibmcloud ce job create command.

  3. Try the solutions in Why does my {{site.data.keyword.cos_short}} subscription never become ready?