sign in proble with githup student package

[zeeshan973]

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I am facing sign in problem with github student package. As there is no option of upload document. only take option is there. As i am place in china so using VPN as well. please guide how to solve this problem. Picture in attachement. thanks

[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @zeeshan973 ! We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you: GitHub Education. Good luck!

[samus-aran]

Hi @zeeshan973

Usually that error appears if the image you are capturing is too big (needs to be less than 1MB). Have a quick check if the image you take on your laptop/mobile isn't too high a resolution.