Codespace page stuck with white screen

[ak-47-brar]

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please help.

[usama7365]

Hi @ak-47-brar,

I understand how frustrating it can be when you’re stuck with a white screen in Codespaces! Here are a few things you can try to resolve the issue:

1. Refresh the page: Sometimes, a simple refresh (Ctrl + R or Cmd + R) can resolve the issue if it’s related to a temporary loading problem.

2. Clear browser cache: Old cached data can sometimes interfere with loading. Try clearing your browser cache or opening Codespaces in an incognito window to see if that helps.

3. Check your internet connection: Ensure that your internet connection is stable, as interruptions might cause Codespaces to fail to load properly.

4. Restart the Codespace: If you can, try restarting your Codespace from the GitHub dashboard. This might clear up any issues related to the environment itself.

5. Try a different browser: Occasionally, certain browser extensions or settings can cause problems. Try using a different browser to see if the issue persists.

6. Reach out to GitHub Support: If the issue continues, GitHub Support may be able to assist you further. You can open a ticket here.

Hopefully, one of these steps helps you get back to coding! Let us know how it goes or if you need further assistance.

Cheers,
Usama Aamir

[ak-47-brar]

I tried all of the 5 points discussed above but nothing worked.

[usama7365]

Hi @ak-47-brar,

Inspect the Developer Console: Open your browser's developer tools (usually accessible with F12 or Ctrl+Shift+I) and check the Console tab for any error messages. These could provide more insight into what’s causing the issue.

Verify Account Usage: If you’ve reached the usage limits for your Codespaces plan (e.g., core hours or storage), this could cause issues. Check your account usage under Settings > Billing & Plans on GitHub.

Disable Browser Extensions: Sometimes, browser extensions (like ad blockers) can interfere with how web pages load. Try disabling them temporarily and reloading the page.

Recreate the Codespace: If the Codespace itself is corrupted, you can try creating a new Codespace for the same repository. Be sure to push any uncommitted work (if possible) before doing this.

Update GitHub CLI: If you’re using the GitHub CLI to manage your Codespaces, ensure it’s up to date. You can update it by running gh update.

Contact GitHub Support: If none of these steps resolve the issue, it’s worth contacting GitHub Support directly. Be sure to provide details like:

The repository linked to the Codespace.
Steps to reproduce the issue.
Any error logs or screenshots from the developer console.
Let us know if any of these steps help!

Cheers,
Usama Aamir