Upgrade from trail to enterprise

[ARVITsecond]

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Currently, our account is using the enterprise trial version, but we have already purchased the license. However, we are unable to upgrade our account to Enterprise and cannot find a solution for the upgrade. Could you please provide a recommendation?

not have download license on menu

[queenofcorgis]

Hi @ARVITsecond ! The best place to go for answers to account-specific questions like this one is opening a ticket on our Support page. Please open a ticket with them :)

[ARVITsecond]

Thank you very much for your suggestion. I have already created a ticket on the support portal, but the response has been very slow, so I will try another channel for assistance.