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Not getting notifications for the messages of Room. #7990

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swastkk opened this issue Jan 21, 2023 · 10 comments
Open

Not getting notifications for the messages of Room. #7990

swastkk opened this issue Jan 21, 2023 · 10 comments
Labels
A-Notifications O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

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@swastkk
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swastkk commented Jan 21, 2023

Steps to reproduce

Not getting notifications for the messages in the room, causing many problems in the Open source world
Please remove this bug.

Outcome

What did you expect?

What happened instead?

Your phone model

POCO X3 PRO

Operating system version

Android 12

Application version and app store

No response

Homeserver

No response

Will you send logs?

Yes

Are you willing to provide a PR?

Yes

@swastkk swastkk added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Jan 21, 2023
@mnaturel
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Hello @swastkk , thanks for raising this issue. Could you describe more the issue, please? In particular:

  • On which version did it happen?
  • For which types of room (encrypted? direct message?)?
  • Are you using a private homeserver?

@swastkk
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swastkk commented Jan 23, 2023

Hello @swastkk , thanks for raising this issue. Could you describe more the issue, please? In particular:

  • On which version did it happen?
  • For which types of room (encrypted? direct message?)?
  • Are you using a private homeserver?
  1. Version - using 1.5.20 [40105202] (G-3e947e43)
  2. IMG_20230123_184630.jpg
  3. No , Not using a private homeserver.

@mnaturel mnaturel added A-Notifications S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely labels Jan 23, 2023
@bmarty
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bmarty commented Jan 24, 2023

@swastkk can you try running the diagnostic in Settings/Notifications/Troubleshot Notifications and see what's reported? Thanks.

@swastkk
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swastkk commented Jan 24, 2023

@swastkk can you try running the diagnostic in Settings/Notifications/Troubleshot Notifications and see what's reported? Thanks.

Screenshot_2023-01-24-14-42-28-027_im.vector.app.png
Opened up the required settings and allowed everything but still getting this again and again.

@bmarty
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bmarty commented Jan 25, 2023

OK, and do you see this notification:

image

?

@swastkk
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swastkk commented Jan 25, 2023

OK, and do you see this notification:

image

?

Yesss

IMG_20230125_142019.jpg

@bmarty
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bmarty commented Jan 25, 2023

1- OK, what do you get if you long click on the room from the room list?

This is what I see for instance:

image

2- Also do the notifications work for other rooms?

@swastkk
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swastkk commented Jan 25, 2023

Screenshot_2023-01-26-01-21-50-700_im.vector.app.png

  1. Actually facing this issue in every room :(

@swastkk
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swastkk commented Jan 28, 2023

Also when I open up the App, I am getting the notification from the rooms which is quite wierd since if I open the app, then it is obvious that I will see the messages, and the app is giving me the notification :P

@cpot
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cpot commented Feb 12, 2023

We have it seems a much worse issue, since one or 2 months (homeserver + no E2E encryption) on Android only we often don't get the message unless we close and open the app. This is possibly related to session alert popups (a nightmare also)
Terrible

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Labels
A-Notifications O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
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4 participants