Unable to Enable Amplify Studio

[mohamed-nowfal-m]

Before opening, please confirm:

• I have searched for duplicate or closed issues.
• I have read the guide for submitting bug reports.
• I have done my best to include a minimal, self-contained set of instructions for consistently reproducing the issue.
• I have removed any sensitive information from my code snippets and submission.

App Id

d2q3qs1vyamwau

Region

ap-south-1

Environment name

dev

Figma File Version (if applicable)

No response

Amplify CLI Version

12.6.0

If applicable, what version of Node.js are you using?

v18.18.0

What operating system are you using?

No response

Browser type?

No response

Describe the bug

I'm clicking the switch to enable Admin UI but it's not enabling it despite telling me that it is. It's happening in both of my Amplify projects leading me to think it's not a problem with my app's setup

Expected behavior

Click the enable switch -> wait a bit for it to enable -> console tells me it's enabled -> I can click to open the admin UI

Reproduction steps

1. open ampliy app
2. go to backend
3. click on 'set up Amplify Studio'
4. Enable the UI
5. (UI notification says it is enabled, but actually its not enabled)

Project Identifier

No response

Additional information

No response

[ykethan]

@mohamed-nowfal-m could you provide us a screenshot of the error message or screen recording of the behaviour you are experiencing?

[mohamed-nowfal-m]

Sure, Please find the Snap

Before Enabling:

While Enabling:

Post: (Still the Amplify Studio is Not Enabled)

[mohamed-nowfal-m]

Having the same result (issue) in multiple tries.

1. app created from ui
2. app created using amplify/cli
3. same in other region(North Virginia)

[ykethan]

@mohamed-nowfal-m could you open the browser debug console and let us know if you see any error messages?

[mohamed-nowfal-m]

Please find the error Message in inspect:

[ykethan]

@mohamed-nowfal-m would you be open for a quick chat on a call?
I am available on discord, my handle is ykethan

[mohamed-nowfal-m]

Seems to be an issue with Network Connection. Thanks for the Time and Effort

[ykethan]

@mohamed-nowfal-m thank you for the confirmation. Closing the issue, please feel free in reaching out again.

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