Unable to create an issue with a custom field

[rrahman-nv]

Hello,

I am attempting to update a custom field, which is mandatory and has a drop down list. I am able to create the issue using the REST API using POSTMAN, with the body being as follows:

{
    "fields": {
        "project": {
            "key": "GN"
        },
        "summary": "test REST.",
        "description": "Creating of an issue using project keys and issue type names using the REST API please delete",
        "issuetype": {
            "name": "Incident"
        },
        **"customfield_10208": {"value": "NPA-BAL2-DC" }**
    }
}

However when I attempt to provide the same custom field into the "extra_fields" parameter of the create_issue action in ST2, it throws an error:

{
  "stdout": "",
  "stderr": "/opt/stackstorm/virtualenvs/jira/lib/python3.6/site-packages/urllib3/connectionpool.py:1020: InsecureRequestWarning: Unverified HTTPS request is being made to host 'servicedesk.nvidiangn.net'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings
  InsecureRequestWarning,
/opt/stackstorm/virtualenvs/jira/lib/python3.6/site-packages/urllib3/connectionpool.py:1020: InsecureRequestWarning: Unverified HTTPS request is being made to host 'servicedesk.nvidiangn.net'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings
  InsecureRequestWarning,
/opt/stackstorm/virtualenvs/jira/lib/python3.6/site-packages/urllib3/connectionpool.py:1020: InsecureRequestWarning: Unverified HTTPS request is being made to host 'servicedesk.nvidiangn.net'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings
  InsecureRequestWarning,
/opt/stackstorm/virtualenvs/jira/lib/python3.6/site-packages/urllib3/connectionpool.py:1020: InsecureRequestWarning: Unverified HTTPS request is being made to host 'servicedesk.nvidiangn.net'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings
  InsecureRequestWarning,
/opt/stackstorm/virtualenvs/jira/lib/python3.6/site-packages/urllib3/connectionpool.py:1020: InsecureRequestWarning: Unverified HTTPS request is being made to host 'servicedesk.nvidiangn.net'. Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings
  InsecureRequestWarning,
Traceback (most recent call last):
  File \"/opt/stackstorm/st2/lib/python3.6/site-packages/python_runner/python_action_wrapper.py\", line 395, in <module>
    obj.run()
  File \"/opt/stackstorm/st2/lib/python3.6/site-packages/python_runner/python_action_wrapper.py\", line 214, in run
    output = action.run(**self._parameters)
  File \"/opt/stackstorm/packs/jira/actions/create_issue.py\", line 27, in run
    result = to_issue_dict(issue)
  File \"/opt/stackstorm/packs/jira/actions/lib/formatters.py\", line 38, in to_issue_dict
    'labels': issue.fields.labels,
AttributeError: type object 'PropertyHolder' has no attribute 'labels'
",
  "exit_code": 1,
  "result": "None"
}

Can someone help resolve this? Is it a bug in the ST2 action?

[rrahman-nv]

Further testing I did, it looks like for projects where this 'label' field exists, I am able to use ST2 to create an issue. If that 'label' field is missing in the project, then I get the above error. Can someone confirm that this behaviour is expected? Do we have to add the 'label' field in for all projects for this to work? It is not a jira specific requirement, since as mentioned above, it works fine via the REST API.

[floatingstatic]

@rrahman-nv Apologies for the massive delay getting a response to you. I believe this is related to #53 which was addressed in a recent PR (#59) that was merged. I believe version 2.4.0 of this pack resolves the problem you are experiencing. I am going to close this issue out, but please re-open if you are still experiencing a problem.